Welcome to www.ink.qa
Welcome to www.ink.qa, the e-commerce website operated by Alot Trading and Technology W.L.L, a company registered in the State of Qatar under commercial registration number 154340. Its office is located at Al Aziziya, Qatar.
These terms and conditions outline the rules and regulations for the use of ink.qa, by accessing this website we assume you accept these terms and conditions. Do not continue to use ink.qa if you do not agree to take all of the terms and conditions stated on this page.
Before proceeding to browse or make a purchase on our website, please read the following terms and conditions carefully. We reserve the right to modify this disclaimer at any time. These Terms and Conditions govern your use of our website, www.ink.qa (the 'Website'). Please review these Terms and Conditions thoroughly before using the Website.
Throughout the website, the terms 'we,' 'us,' 'our,' 'ink.qa,' 'the company,' 'ourselves,' and 'alot' refer to Alot Trading and Technology W.L.L. 'Customer,' 'Party,' 'Parties,' or 'you' mean any person or entity that accesses or uses the Website. 'Products' mean the printers and consumables that we sell on the Website. 'Website' means the website www.ink.qa.
If you have any questions about the T&Cs, the goods or the website please email us at info@ink.qa
By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not access or use the Website. You represent and warrant that you are at least 18 years old or visiting this Site under the supervision of a parent or guardian.
We reserve the right to modify these Terms and Conditions at any time. The changes will be effective immediately upon posting on the Website. You agree to review these Terms and Conditions periodically and to be bound by the most recent version.
You agree to use the Website in a lawful and responsible manner. You agree not to use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. You agree not to use the Website to transmit any material that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable. You agree not to use the Website to transmit any material that contains software viruses, worms, or other harmful components.
Alot Trading and Technology operates a multi-vendor e-commerce platform specializing in printers and their consumables. Ink.qa stands as Qatar's leading online supplier of genuine printer products for schools, offices, and homes. Through our centralized platform, we aim to streamline market access for sellers and enhance customer convenience. We provide a comprehensive range of original and compatible ink and toner cartridges, printers, and consumables from major brands, including HP, Samsung, Canon, Brother, Epson, Sharp, Konica Minolta, Xerox, Kyocera, Oki, Toshiba, and more. Additionally, we offer expert printer repair and maintenance services to ensure optimal performance.
Vendors on www.ink.qa are independent entities. Alot Trading and Technology is not responsible for the products or services offered by individual vendors. Each vendor is solely responsible for the quality, accuracy, and fulfillment of their products.
By placing an order, you are making an offer to purchase the specified products from Ink.qa. Ink.qa reserves the right to accept or reject your order at its sole discretion. Upon order acceptance, Ink.qa will process your order and ship the products to you according to the agreed-upon shipping terms. Payment will be made through the method specified in your order. You agree to pay the full price of the products in your order, along with any applicable shipping and handling charges.
Placing An Order: Placing an order can be done through the website or by telephone to Ink.qa. When placing an order through the website, ensure that your personal data is accurate and up- to-date. Ink.qa recommends that customers carefully review their order information before confirming it. Ink.qa is not responsible for sending emails to incorrect email addresses or delivering packages to incorrect addresses due to inaccurate form submissions.
Please note that incorrect personal data may lead to shipping delays or even package loss. To avoid such issues, please take the time to carefully review your personal information before placing an order.
If you have any questions or concerns, please contact Ink.qa customer support team for assistance.
Processing Time: Your order is expected to be processed within approximately 24-48 hours, provided the items are in stock. Ink.qa does not guarantee same-day shipping. Orders are not processed on weekends and holidays.
Order Acceptance Policy: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Ink.qa reserves the right, at any time after receipt of your order, to accept or decline your order for any reason. Ink.qa also reserves the right, at any time after receipt of your order and without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verification or information before accepting any order.
Order Status: All tracking information will be accessible at your Ink.qa ID once your order has been processed or changed status. You can check your order status and other real-time updates by logging in to your account on our website, whether your order is awaiting shipment, in transit, or out for delivery.
Change Orders: Want to make a change to your order? Please call our customer support team during our operating hours with your sales order or customer number. We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.
Please note that not all order changes can be accommodated once the order has been processed. This is because items may already be in transit or may have been prepared for shipment.
Order Cancellations: You may request the cancellation of an order provided it has not been processed and shipped. If the product has already been shipped, cancellation will not be possible. Ink.qa retains the right to determine whether an order has been shipped. Customers agree not to dispute Ink.qa's decision and accept the cancellation outcome. To request an order cancellation, please call us during Ink.qa's operating hours. We strongly discourage sending cancellation requests via email due to the high volume of inquiries, which may result in delays in processing your request.
Faulty Products: If your products arrive damaged or are faulty, you may return them and obtain a refund or replacement product. Please visit our returns and refunds page for details of how to return them, along with details of our replacement and refund policy.
We will make every effort to keep you informed if the supply of your product(s) is prevented of delayed due to reasons beyond our control. We shall not be liable to you for any such delay or failure of products being delivered as originally specified.
We reserve the right to decline or cancel any order, for any reason, at our sole discretion. This includes, but is not limited to:
All prices displayed on the website are in Qatari Riyals (QAR). Payments must be made exclusively in Qatari Riyals (QAR). We accept payment for the Products via the following methods: cash on delivery, direct company bank transfer, POS machine transfer or current-dated check. Alot Trading and Technology reserves the right to modify prices at any time without prior notice. The price applicable to your order will be the one displayed on the website at the time of order placement. Customers are responsible for covering any applicable taxes or duties.
Alot will not be liable for any unauthorized charges to your payment card.
All products sold on ink.qa will be covered by the manufacturer's warranty only. The warranty will be valid exclusively within the State of Qatar unless the product is specifically designated as carrying an international warranty. In such cases, the international warranty will apply to that product as per the manufacturer's definitions.
The Website offers printer-related products and consumables, including but not limited to ink cartridges, toner cartridges, ink bottles, compatible toners, drum units, and other related items. Ink.qa strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links, and any other product-related information contained or referenced on our Website. However, due to human error and other factors, we cannot guarantee that all such information is entirely accurate, complete, or current. Ink.qa assumes no responsibility for any errors or omissions in this information. If a product on our website is labeled with an incorrect price due to typographical, informational, technical, or other errors, ink.qa reserves the right to refuse or cancel any order for that product. We may immediately amend, correct, and/or remove the inaccurate information at our sole discretion.
To register on the Ink.qa website, you must be at least eighteen years of age.
When registering or logging in to Ink.qa, users will be asked to provide essential information to create or access their accounts. The registration process may include entering details such as your name, email address, and a secure password. Users may also be prompted to verify their email address for account activation.
Please ensure that the information you provide during registration or at any other time is accurate and complete.
Once logged in, users gain access to a personalized dashboard where they can manage orders, track shipments, and view order history. Additionally, the platform may offer features like wishlist creation, product reviews, and personalized recommendations based on past purchases.
To access certain features of the Website, you may be required to create an account. Your username and password are for your personal use only and you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. The Company reserves the right to terminate accounts, refuse service, or cancel orders at its discretion.
Ink.qa reserves the right to terminate your account without prior notice if a violation of the website's terms, conditions, or policies or a breach of the laws and regulations of the State of Qatar is detected.
We will ship the Products to the address you provided during checkout. We will make every effort to ship the Products within 2-3 business days of receiving your order. You will be responsible for covering all applicable shipping charges. We are not liable for any delays in shipping caused by factors beyond our reasonable control, such as natural disasters, strikes, or inclement weather. While we make every effort to adhere to the estimated delivery time, Ink.qa cannot guarantee that the Products will be delivered within this timeframe.
All content on the Website, including but not limited to text, software, graphics, images, and videos, is the property of Alot Trading and Technology W.L.L. or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, modify, display, perform, or create derivative works from any of the content on the Website without the prior written consent of Alot Trading and Technology W.L.L.
In addition to the other prohibitions set forth in the Terms of Service, you are prohibited from using the Website or its content for the following purposes:
Unlawful Purposes: Engaging in any activity that violates any applicable law, regulation, or ordinance.
Soliciting Unlawful Acts: Encouraging or persuading others to participate in any unlawful activity.
Intellectual Property Violations: Infringing upon or violating the intellectual property rights of Alot Trading and Technology W.L.L. or any third party.
Harassment: Engaging in any behavior that constitutes harassment, abuse, insult, harm, defamation, slander, disparagement, intimidation, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
Misleading Information: Submitting or transmitting false or misleading information.
Malicious Code: Uploading or transmitting viruses or any other type of malicious code that could harm or disrupt the functionality of the Website or any related website, other websites, or the Internet
Personal Information Gathering: Collecting or tracking the personal information of others without their consent.
Spamming and Phishing: Engaging in any form of spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.
Obscene or Immoral Purposes: Using the Website for any obscene or immoral purpose.
Security Interference: Interfering with or circumventing the security features of the Website or any related website, other websites, or the Internet
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
For the convenience of Ink.qa customers, the Ink.qa website may include links to other websites or materials. Ink.qa assumes no responsibility for any of these websites or materials, which are beyond its control.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Qatar.
Please refer to our Privacy Policy in the Agreement, which explains the information we collect from you, how we use it, and the purposes for which we utilize the collected data.
If you have any queries, please contact us online info@ink.qa or via telephone: +974 3078 1234 / +974 41400029 Saturday - Thursday 9.00 AM to 6.00 PM
Ink.qa does not send emails or contact you asking for personal information and any attempt to do so is considered a spoofing of the identity of ink.qa and is labelled as a scam. Ink.qa hold no responsibility for such events and their consequences.
INK.QA SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE SERVICES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES.
If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to Ink.qa and Ink.qa shall treat any such unauthorized use as subject to the Terms and Conditions of this User Agreement.
In this website, where a buyer can purchase products, and Seller (registered) can sell their products and services online. It is a multi-vendor e-commerce marketplace that allows easy access to the market for sellers and convenience to customers by providing all kinds of office & school supplies related goods in one place.
Our mission as a multi-vendor online platform, to ensure easy medium through which printer ink and toner cartridges, printer, printers, parts manufacturers and stores can provide variety of products to wide range of customers across Qatar